Frequently Asked Questions
Marketbolt is an web-based platform that gives you the ability to create multi-media presentations, showcasing sites, live webcast pages and lead capture sites in minutes and easily share that content with your target audience via email, social media, search engines, websites and hundreds of other ways. Personalize and design your pages how you want using our CreateCloud and add videos, live streams, photos, PowerPoint, PDF’s or other digital media. Then share your pages through our StormShare technology which allows you to cater the experience based on your target audience (lead-capture, no lead capture, etc). Users that have little or no web design experience can’t believe how simple but robust MarketBolt is — Try It For Yourself!
The CreateCloud is our unique site building engine where you choose the page elements that will create your site pages. You can choose your background image, heading at the top of each page, your featured media (video, photos, live stream, digital print media, etc.), call-to-action button & URL, next-page button, footer buttons and URL’s, your photo or logo, contact info and more. Choose from our pre-designed page elements or use your own. We show you each step and provide tutorials if needed. You’ll be up and running in minutes with a professional looking site that will WOW your audience! Check out some examples
StormShare is our unique sharing engine that allows you to share the content and site pages you build in the CreateCloud in multiple ways depending on your target audience. StormShare provides you with different URL’s (links) that you can use simultaneously to market and display specific content, pages, lead-capture functionality to certain people and not to others. For example, if you create a 4-page video site but only want to show the first 2 videos to a specific audience, you are given a unique URL to share for that purpose. At the same time you could be sharing the 4-page video site URL with another target audience. Or if you wanted to use lead-capture functionality for one purpose but still be able to share the same content without forcing people to fill out a lead capture form, there are 2 separate links you can share for each purpose. These are just two examples, but in short, StormShare gives you FLEXIBILITY to market the way you want to to different target audiences WITHOUT having to build separate site pages.
You can create up to 4 pages of content with one account. These pages can be shared as a four-page site/presentation, as four individual stand-alone pages, as two different two-page sites, or as one stand-alone page and another different three-page site. Our StormShare technology simply uses the same content you provide in the CreateCloud and provides different links for these different purposes. If you need more than four pages you can create up to eight pages by setting up another membership and linking the two accounts together. We include additional accounts with of the Lightning & Thunderstorm plans. > Compare plans
Our simple-to-use CreateCloud interface shows you exactly how to embed video and webcasts (or livestreams/hangouts) to each page. It is as simple as grabbing the video embed URL from any of the compatible 3rd party video sites we integrate with. Embed videos and webcasts from YouTube, Vimeo, Livestream, Ustream, Google Hangouts and many other video hosting sites that allow sharing through an iframe. If you have specific questions about integration with other 3rd party video sites contact our team.
Instead of embedding video or webcasts to a page, you have the option of adding photos or slideshows in the CreateCloud. We show you how to retrieve the share URL from services like Flickr to embed your photos into your site pages.
Adding PDF’s, PowerPoints and other print media formats is easy through services like SlideShare and Scribd. Simply upload your files to one of these compatible services, grab the embed URL and enter it where directed in the CreateCloud. We show you exactly how to do this through interactive tutorials located in the members area.
In the members area you can choose from hundreds of pre-designed background images and buttons you can use on your site pages. The background image will set the design/theme of your site pages and it’s as simple as entering the background URL where directed in the CreateCloud. You can also choose your call-to-action button, next page button (if creating a multi-page site) and up to 4 footer buttons from our selection of pre-designed social media and site buttons. After choosing your site buttons you can enter the URL you want your visitors to go to after clicking a specific button. This can be an external page or an internal page within your MarketBolt site.
Absolutely! As long as you have the URL where your background image or button image is located, all you have to do is enter that URL where directed in the CreateCloud. We also provide a number places where you can find free background images to use as well as a button creator to create your own buttons. Plus, our ThunderStorm package includes access to our button PSD files allowing you to create your own buttons through Photoshop. We show you exactly how to host your backgrounds or buttons for free and how to use them on your site pages.
Lead capture allows you to add forms to your site pages that require your visitors to enter specific information to access the next page or URL when clicking your call-to-action button. We have templates that require a person to enter their email, their name & email or their name, email & phone in order to continue. Leads are delivered to The Sky (your members area) where you can view then or export them. We recommend using aWeber account (get one here if you don’t have it), which allows you to broadcast emails to your leads, create autoresponders and more, but if you have another email list provider you can use your own lead capture forms on your site pages.
If using our built-in forms, when you share the links that have lead capture enabled and a visitor fills out the form, you can receive an email notification with the information provided in the form by enabling this in your aWeber email list settings. If you don’t have aWeber, you can integrate many email service providers or CRMs either through aWeber’s API, or by copying/pasting your form code into the CreateCloud. You can also view the leads generated by your site pages in the AerialView section of the MarketBolt members area.
Autoresponder emails, otherwise known as auto-response messages, are emails sent to visitors on your site automatically at defined times after they fill out a lead capture form on your site and are added to your email list. Our built-in forms use aWeber but you can turn off our built-in forms and use your own forms from your favourite email service or form building app. Alternatively, you can use our built-in forms and aWeber’s integration API to integrate many other email services or CRM’s.
You can easily upload your a photo, image or logo in the CreateCloud which will be displayed on the bottom-left of your site pages. It is recommended that you resize it to 90×90 pixels before uploading it, otherwise it will automatically resize it to these dimensions for you. In the CreateCloud can also edit your account name, tagline, phone number and email that is displayed on your site. If you don’t want to use the tagline or phone number option you can simply leave these fields empty.
You bet! The CreateCloud was designed to allow you to embed any media no matter what language it is in, and the page headings, buttons and other site elements can be created in any language as long as you have a program/keyboard that supports writing in that particular language.
Yes! Your site pages come mobile-ready and fully compatible with all browsers and devices. Your pages will look great whether they are viewed from a computer, tablet or phone.
We provide in-house quick stats that show you your total page views, unique pages views, leads generated and lead conversion ratios for any time-period. Plus access advanced website analytics and visitor behaviour with Google Analytics or any other analytics/tracking service. Simply enter the tracking code in the CreateCloud. If you’ve never done this before we’ll show you how to do it in a few simple steps!
We offer 3 different membership levels: Spark, Lightning & Thunderstorm. Spark is our basic membership level which includes up to 2500 page views per month and access to all the Core Features. Lightning is our next membership level and includes up to 10,000 page views per month, access to all Core Features as well as 1st priority email support. Thunderstorm is our professional membership level and includes up to 35,000 page views per month, access to all Core Features, 1st priority email support and access to our editable image PSD files (web elements.)Plus, sub-accounts are included with the Lightning & Thunderstorm plans. You get 1 sub-account with Lightning and 2 with Thunderstorm. In general you should choose the membership level that will accommodate the amount of traffic (page views) you expect to be driving to your site pages on a monthly basis, and if you have need of additional accounts.
A page view is defined as a visit (or click) to any page on your site. If you have multiple pages on your site this could result in multiple page views per visitor. The maximum allowable monthly page views are listed above in the pricing table for each package: Spark, Lightning and Thunderstorm. If you reach the limit in any given month we will contact you giving you the ability to upgrade to the next package to avoid service disruption. You can monitor your page views for any given period in the AerialView section of the members area.
We have designed hundreds of page elements such as call-to-action and other site buttons that you have access to as part of our Core Features. With our Thunderstorm package, we give you access to the PSD files that allow you to edit the images, create your own buttons, and use these customized elements on your pages. You simply need a program like Photoshop that allows you to edit images in the PSD file format.
You are allowed to upgrade from a lower membership level at any time and we will bill you from the day you upgrade to the higher membership level. If you had pre-paid time left on the previous membership level we will deduct these funds from your bill. Unless you are within the 10-day trial period, we do not allow downgrading to a lower membership level until your current billing cycle has ended. You can change/upgrade your billing plan by clicking on the “My Account” in your MarketBolt members area.
Sub-accounts are included with the Lightning & Thunderstorm plans. You get 1 sub-account with Lightning and 2 with Thunderstorm. Sub-accounts are separate accounts that allow you to run completely different campaigns or create completely different websites. You can also access CloudFuse which allows you to create 5-8 page media sites by linking two accounts. Sub-accounts can be very useful and used for various purposes. If you need to upgrade to access sub-account you can do so in your Membership/Billing Panel.
We believe in our product — so much so that we offer a 10-day free trial on all plans! If for some you do not want to continue your subscription, you will not be charged if you cancel within your first 10 days starting from the day you subscribe. Remember though, if you cancel and wish to subscribe again in the future you will have to pay the listed pricing at that time and will lose any locked-in pricing of your current membership! After your 10-day trial is over, you will be charged for the plan you subscribed to either monthly or annually, depending on the billing cycle you signed up for. We are not able to provide full or partial refunds, nor refunds on billing plan changes, after your initial 10-day trial period ends.
No. MarketBolt is a pay-as-you-go service. We do not have contracts or cancellation fees. You can cancel whenever you want. If you cancel, you’ll be able to continue to use the service for current month or yearly period you paid for (depending on your billing plan), but you won’t be billed again after that. You will not be charged if you cancel within the 10-day free trial period as a new subscriber. We are not able to full or partial refunds, nor refunds on billing plan changes, after your initial 10-day free trial period ends.
We want you to be with MarketBolt because you love using the product, not because your data is stuck in it. We integrate with 3rd party services like aWeber so that you have full ownership and control over any leads and email lists you generate using our system, even if you discontinue using MarketBolt. We also take security seriously. Our Servers are hosted in a world class data center that is protected by biometric locks and 24-hour surveillance and all MarketBolt plans include 256 bit SSL encryption to keep your data safe. All sensitive payment information is handled 100% by Stripe.com, which holds the highest-standard of payment processing security in the industry, and is certified to PCI Service Provider Level 1, the most stringent level of certification.
We accept all major credit cards including Visa, MasterCard and American Express. We also accept PayPal. At this time we only accept payments for MarketBolt online. If you’d like us to accept purchase orders, or take any form of offline payment, please get in touch with us. Please note that the charge on your credit card statement or bank account will show as coming from MARKETBOLT.